When placing an order with PIXELIMAGINGMEDIA.biz the customer agrees to the terms of our limited liability, and return/refund policies. PIXELIMAGINGMEDIA.biz company’s limited liability agreement is the purchase price of the stand or banner. The customer therefore agrees to hold PIXELIMAGINGMEDIA.biz harmless for any other costs other than those associated with the direct purchase price of the stand or banner that was bought. PIXELIMAGINGMEDIA.biz does not refund shipping charges and customers are responsible for shipping charges of all products purchased. PIXELIMAGINGMEDIA.biz is also not responsible for products damaged in shipping, mis or redirected products, or any other circumstances out of PIXELIMAGINGMEDIA.biz control. A stand or banner may be either refunded or repaired through the discretion of PIXELIMAGINGMEDIA.biz if it is within the return policy time frame.
You may return most new and unopened items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error. (i.e. you received an incorrect or defective item, etc.)
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.